Why is it called 'Pizazz'?

'Pizazz' is a show biz term, that means flair, sparkle, dynamism, creativity - and maybe a hint of courage, to stand out, and do something bold.

We have adopted it as an acronym for the 'PIEs Self Assessment and Service Specification' process; because the kind of services  we see, and would like to see more of, display all those same characteristics.

Perhaps in the longer run, the Pizazz will be re-branded, and replaced with something a little more straight-laced. But for now, the prospect of a lot of serious funders, in suits, sitting around a committee room table and saying, “Yes, but how are they doing for Pizazz?” was simply irresistible.

(NB: we have since changed that 'bacronym' to read 'PIEs Assessment and Self-development for Services' . For the reasons, see 'What's in a name?', HERE)

Further reading and viewing

NB: All Pizazz documentation is found in the PIElink members' Library. To access this and any other content in the Library, it is necessary to register as a member.

The basic Pizazz assessment summary sheets are  HERE

The Pizazz Handbook, 'Useful questions',  is HERE

Pizazz assessment levels guidance is HERE

Advice for Pizazz assessment facilitators is HERE

Creative Commons licence terms are HERE


The Pizazz also come in two formats - the 'pen and paper' format, and the electronic/on-line format, known as the PIE Abacus.

The 'pen and paper' format is suitable for simpler and smaller services, where getting round a table to meet and discuss face-to-face is an option.

The electronic/on-line format ( the "PIE Abacus') is geared for more complex and/or larger services, organisations and networks, where face-to-face meeting is impractical.

For the PIE Abacus, see: The PIE Abacus - an online Pizazz 


NB: The PIE Abacus now comes in two forms - the short and the long form (a language borrowed from Tai Chi).

The short form is particularly recommended for services that are up-to-speed with the PIEs approach, but have very limited time; or are still only at the outset of their journey of development as PIEs.

The long form allows services to drill down in finer detail into their assessment and process. It is more useful for those services that have come some way already, and wish to go further.

See: Which form of the Pizazz is right for our service?


For a note on current and future costs of using the Pizazz, see: Pizazz costs