Exploring the Pizazz in PIElink forums

Some general advice

Whether you are using the paper version of the Pizazz (HERE) or the new software version (HERE), there is a lot to learn, and to talk over, in how best to use this new technology to help in introducing, developing, embedding and enriching the PIE approach in your particular context and services.

But the problem with most instruction manuals is that they are written by the people who do already know how something works, trying to tell those who don't what they think you should want to know. (It's even worse with diagrams...)

Bearing this in mind, there is nevertheless some quite general advice that should be valuable - especially in the introduction page to the summary sheets for the Pizazz on paper (HERE) and on the Westminster/Groundswell guide 'Where to start with the Pizazz' (HERE).

(But do also see also 'the coffee break Pizazz' (HERE) for our attempt to suggest a de-mystifying, 'light touch' introduction.)


Learning from each other

But even so, in any medium to large agency or network there is always some judgement to be used about how best to start. Whether to start, for example, with the 'early adopters', those most keen or most confident; and/or whether to get a group of services exploring together. There is probably no one right way to do it; and talking it over to hear from others in the PIE lead role can be the most helpful thing we can offer.

As soon as the forums are able to resume, exploring the Pizazz will be one of the topics; and the motto for all these forums is that we learn best when we learn from each other.

So when the PIElink forums resume - some time hopefully in the autumn of 2022 - one of the topics we would particularly like to see discussed is what we are learning from what others have tried.


Peer review

One issue seems to raise particular questions at the moment: how best to move to the final, peer review stage.  The simple answer is: only when you feel you are ready and keen to (HERE). Most agencies will probably start by pairing or 'buddying' two or more teams in their own service.

But one possibility that some services are currently exploring is the value of inviting other services in a network to review your own assessment. It might be one way to spread the PIE approach through a network (HERE) .

These are the services you may well want to talk to in any case, arising out of your assessment of what helps and hinders in local systems and pathways, and action plan. So, with services that you respect and trust, why not take this opportunity to engage them in this way?


Quick wins?

Meanwhile, some of the early-to-print studies of using the Pizazz seem to suggest that the impact on staff morale is tangible. Staff seem to value feeling listened to, feeling empowered, able to make real and immediate changes, and even just to flag up needs outside your control that others need to address.

(Well, who knew?)


Background reading and viewing


Particularly recommended

The Pizazz on paper summary sheets : HERE

'Where to start with the Pizazz" : HERE

Creating a PIE at Rock Trust with the Pizazz (below))


Other PIElink pages

The Pizazz on paper or on screen : HERE

Pizazz - the full paperwork : HERE

Peer review - the final stage : HERE

The coffee break Pizazz : HERE

The PIE Abacus (for PIE leads): HERE


Introducing the PIE approach (before the Pizazz came along)

Developing a psychological model: learning from a Housing Association pilot - Aileen Edwards - HERE

Implementing a Psychologically Informed Environment in a service for young homeless people - Jeremy Woodcock & Jamie Gill -  HERE

Y-Adapt - Y people staff team –  HERE

Highwater House annual report –  (Coming Soon)

Towards a PIE city – Sian Clark -  HERE