Keyword Groups: Organisation

competition

Use for issues arising from a competition framework for services. See also ‘commissioning’, ‘partnership’, ‘New Public Management’

independent

Use this term, in preference to “private sector”, for individuals or small teams, such as trainers and consultants, providing their own services for a fee.

government agency

Central, regional or local government – the distinction between them can be identified in the ‘Range’ codes. NB: For QUANGos, use ‘arms length organisation’, plus codes in ‘Sector’, to indicate (for example) an organisation for regulation and inspection which is set up by, but formally independent of, government

homelessness

Use this is your service is specifically concerned with homelessness, rather than including homelessness as one of many service need issues.

housing-related support

In the UK, ‘housing related support’ was term used and loosely defined in a government-funded programme that has now been wound down. Many of the services set up over this period still exist, and many services till identify themselves with the original definition of their role, although there is now greater flexibility and fewer constraints […]

service development

As with policy and strategy, service development may be a specific role, or an issue that all frontline managers will be dealing with. (Use this also for ‘new business’ development.)