Backwards compatability
Any training or service development work that services may have undertaken using the older 'classic' model can still be located here. In the language of software up-grades, PIEs 2.0 is ‘backwards compatible’, but with new functionality - – but with some of the ‘bugs’ removed.
You can see from the list below how the older descriptions (in bold and italics) are 'nested' within the new, expanded version.
Psychological awareness
- Emotional awareness (aka active empathy)
- Engagement approaches and techniques
- Psychological model(s)
Staff training & support
- Staff training
- Staff support
Learning and enquiry
- Reflective practice and action learning
- Developing a culture of enquiry
- Evidence generating practice
- Sector engagement – opportunities to discuss with colleagues outside the service
Spaces of opportunity
- Built environment
- Surroundings and networks
- Pathways and systems coherence
The Three Rs
- The day-to-day written down operating procedures of the service
- Available staff and user roles created in the service
- Responsiveness – the flexibility of the service
You will see that, with two exceptions, each of the five main categories or themes of the up-dated PIEs 2.0 model contains within them the concepts used in the earlier ‘classic’ account. But PIEs 2.0 locates them in a bigger picture of what it is that services are doing.
The two exceptions are “Staff training and support”, which is un-changed, and the themes of ‘managing’ or ‘developing’ relationships, or ‘making relationships central’. That is because - as explained in 'Where is Relationships in PIEs 2.0?', here, relationships really are central to absolutely everything.
Note that these are still only headings. There is always more to say about each. Each of these subheading terms is spelled out very briefly here; and explored in more detail in links on the panel to the right.
PIEs 2.0 introductory videos
Overall introduction
Specific areas of the new formula