The DCLG/NMHDU guidance case studies

The DCLG/NMHDU guidance case studies

In 2010, the UK Department of Communities and Local Government (DCLG, now renamed as MHDCLG) issued guidance, jointly with the National Mental Health Development Unit (NMHDU), on meeting the psychological and emotional needs of people who are homeless.

Some times know, at the time, as the 'complex trauma' guidance, as it stressed trhe high prevalence his guidance was the first government document to use the phrase 'a psychologically informed environment' (taking it from a journal article to be published only later that same year) .

The account it gave of psychologically informed work was illustrated with many case studies; and these we include here. They cover a very wide range; and for a comprehensive 'editorial' introduction, it is best to read the original guidance.

Further background reading, listening and viewing

All from:  'Non-statutory guidance on meeting the psychological and emotional needs of people who are homeless', full report, published bDCLG/NMHDU, (2010) HERE

38 Bentinck Road - young people HERE

Brighton & Hove Behaviour Support and 'mortarnet' - HERE

Bristol & Novas Scarman's training package for housing staff - HERE

Candi - the personality disorder in primary care service HERE

DePaul's High support services - complex needs - HERE

Framework's staff capacity building and traininHERE

Holloway Skills and Therapy - women in prison - HERE

Home Base - ex-services peer support - HERE

Case studies from the 2020 guidance

Kids Co as wraparound HERE

Lancaster Street, Birmingham - complex needs -  HERE

Leeds NHS' NFA centre HERE

Lifeworks at St Mungos - staff development - HERE

NHS Bedfordshire's Listening project - public health - HERE

Second Step's complex needs servicesHERE

St George’s Crypt, Leeds - elastic tolerance - HERE

The Zone, Plymouth - co-location and user-led integration - HERE

UCLH - hospital in-reach - HERE